This Customer Privacy Policy of angstrompod.com LLC D/B/A angstrompod.com (“Company”)covers the collection, use, and disclosure of personal information that may be collected by theCompany anytime you interact with the Company, such as when you visit our website, when youpurchase the Company’s products and services online, or when you call our sales or supportassociates. Please take a moment to carefully read the following to learn more about ourinformation practices, including what type of information is gathered, how the information isused and for what purposes, to whom we disclose the information, and how we safeguard yourpersonal information. Your privacy is a priority at the Company, and we go to great lengths toprotect it.
You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing orusing our site, you agree to be bound by all its terms and Conditions. If you do not agree to theseterms, please do not access, or use this site.
1. REASONS THE COMPANY COLLECTS PERSONAL INFORMATION
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. If you do not want the Company to keep you up to date with our news and the latest information on products and services, click angstrompod.com and update your personal contact information and preferences.
2. INFORMATION THE COMPANY COLLECTS AND HOW THE INFORMATION MAY BE USED
There are several situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, registering your products, or purchasing a product.
- When you interact with the Company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, E-mail address, and contact preferences; your credit card information.
- We also collect information for market research purposes – such as your occupation, or other identifying information-to gain a better understanding of our customers and thus provide more valuable service.
- We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
- We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our services.
This information may be shared with third parties or in special circumstances as described elsewhere in this policy.
3. YOUR ONLINE COMPANY ID AND RELATED INFORMATION
Our website allows you to create an Angstrompod.com “My Account Dashboard” based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your angstrompod.com “My Account Dashboard” you will need to create a personal profile by providing your name, phone number, E-mail address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and assigns you your own unique personal angstrompod.com “My Account Dashboard” which you can use when performing various sales and marketing activities and the products and services you purchase from the Company. Customers of angstrompod.com assume responsibility for system communication. Customers understand that uploading contacts to the Dashboard Visitors Page will trigger a digital only (Test Drive Response with two emails – one without an attachment – and an SMS text message) or a digital and digital print (System Response with two emails – one without attachment -, an SMS text message, and a Mailed Postcard) sent to the uploaded contacts through the “My Account Dashboard”.
4. GIFT CARDS AND SERVICES
The Company may also enable you to purchase and send gift certificates and products to family members, friends or colleagues. To fulfill your request, the Company may require personal information about the person to whom you are sending the product or service such as their name, physical address, E-mail address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. The Company will not use the information collected to market directly to that person.
5. PUBLICLY DISPLAYED INFORMATION IS PUBLIC
If you use a “Bulletin Board” or “Chat Room” on our website, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, the Company will collect that information from your interaction and the information will become publicly available.
6. WHEN THE COMPANY DISCLOSES YOUR INFORMATION
The Company takes your privacy very seriously. The Company does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within our corporate group globally who will take steps to safeguard it in accordance with our privacy policy.
There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have
products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our website.
The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non-personally identifying information may be shared with third parties.
We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally, we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary
7. HOW THE COMPANY PROTECTS YOUR PERSONAL INFORMATION
The Company takes precautions to safeguard your personal information against loss, theft, and misuse. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information.
8. INTEGRITY OF YOUR PERSONAL INFORMATION
The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at angstrompod.com. In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the E-mail address below.
9. PRIVACY OF CHILDREN
Protecting children’s privacy is especially important to us. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Company purchaser of the product and will be treated as such by this privacy policy. If a child under 13 submits personal information to the Company and we learn that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, we restrict our website to persons 18 years or older.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY’S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY’S WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THAT WEBSITE, NO INFORMATION OBTAINED BY THAT WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.
10. OTHER TECHNOLOGIES
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base. The Company will not use the information collected to market directly to that person.
In some of our E-mail messages we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the E-mail.
In addition, we use pixel tags-tiny graphic images-to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send E-mail messages in a format customer can read. And they tell us whether E-mails have been opened to ensure that we are sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database.
11. COMMITMENT TO YOUR PRIVACY
As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we seek to implement safeguards within the company.
12. INTERNATIONAL USERS
The Company abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
13. LINKS TO SITES OF OTHER COMPANIES
Our website has links to the sites of other companies. We are not responsible for their privacy practices. You agree that it is your sole obligation to learn about the privacy policies of those companies.
14. FURTHER QUESTIONS REGARDING PRIVACY
If you have questions or concerns about the Company’s Customer Privacy Policy or data processing, please use the appropriate regional E-mail addresses (see list below) to contact us. The Company’s Data Controller in your region will respond to your inquiry within 30 days.
| Country or Region | Contact Information |
| Florida | mark@angstrompod.com |
If you do not want the Company to keep you up to date with Company news and the latest information on products and services, click angstrompod.com and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
15. EFFECTIVE DATE; UPDATES TO PRIVACY POLICY
The terms and Conditions in this policy statement came into effect on April 19. 2021. We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an E-mail to the E-mail address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid E-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.
16. NOTICE OF COMPLIANCE TO CALIFORNIA RESIDENTS
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this privacy policy identifies the categories of personally identifiable information that we collect through our website about individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared.
Depending on the visitor’s activity at our website, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following:
- A first and last name.
- A home or other physical address, including street name and name of a city or town.
- An E-mail address.
- A telephone number.
- A credit card number and billing address
- Any other identifier that permits the physical or online contacting of a specific individual.
- Information concerning a user that the website collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.
See Section 8 above entitled “Integrity of Your Personal Information” for a description of the process maintained by the Company for an individual consumer who uses or visits our website to review and request changes to any of his or her personally identifiable information that is collected through our website.
See Section 15 above entitled “Effective Date; Updates to Privacy Policy” for a description of the process by which the Company notifies consumers who use or visit our website of material changes to the Company’s privacy policy. The effective date of this privacy policy is also included in Section 15 above.
17. CALIFORNIA SHINE THE LIGHT LAW (SB 27) COMPLIANCE STATEMENT
Under California S.B. 27 (“Shine the Light” Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an E-mail to mark@angstrompod.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address and E-mail address. We will respond to you within thirty days of receiving such a request.
